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Origami House didn't steal my money

Posted: July 31st, 2006, 5:14 am
by OrigamiDan
Well I ordered the book the works of satoshi kamiya. I sent my money order expecting to get a book in a couple days. A couple days later I get an email saying I sent the wrong kind of money order. They said they would send the old one back when I sent them a new money order. The problem is I don't have another $50. Also I don't feel comfortable sending them another order. I don't understand how i could have sent the wrong one. I went to the post office saying I need an international money order that I can send to Japan. The post office said "Only Mexico excepts international postal money orders, Japan excepts this kind." So i took my post office's advice and got the kind they suggested.

I have emailed them telling them my problem and i didnt get a response.

Even if I did get another $50 I dont know if i can cash the old one. The big bummer is this was for my 18 birthday and now I dont get anything.

Posted: July 31st, 2006, 5:48 am
by malachi
If they didn't accept the money order then I don't think it's fair to say that they stole your money.

Posted: July 31st, 2006, 5:53 am
by OrigamiDan
They wont give it back. They wont reply to my emails. I call that stealing.

Posted: July 31st, 2006, 7:08 am
by malachi
Sorry, I missed the bit about sending it back when they get the new MO.

How many emails have they failed to respond to?

Posted: July 31st, 2006, 7:13 am
by Joseph Wu
1. The postal worker you talked to was wrong. Almost all countries accept postal money orders, including Japan. I don't know what sort of money order you ended up buying, but you can blame the postal worker for screwing it up.

2. The Origami Tanteidan convention is coming up shortly. Normally, the Origami House staff is heavily involved in the preparations, and will be difficult to contact at this time. I'd suggest giving them a chance to recover from convention before you accuse them of stealing.

3. Why didn't you make use of June Sakamoto's service to order from Origami House? She makes it much easier than trying to deal with OH directly (what with language barriers and all). Again, you might have better success talking to her about it. She's also in Japan for the OT convention, so you'll need to wait until after the convention to contact her. If you don't have her email address, contact me privately and I'll give it to you.

Posted: July 31st, 2006, 10:03 am
by tee
hi OrigamiDan,

i was in the same situation like u b4, so i send another IPMO 2 them and it work out jz fine. abt a week ago i've send another order and email to them, but still didnt get any reply so far......r they really so Bz?

Posted: July 31st, 2006, 11:16 am
by TheRealChris
maybe you're only bad informed? you should have asked first and then send the money in the way the want it. it's not nice to call them thieves without knowing all the facts, maybe they're really very busy?

tee:
since this is an international forum, it's VERY UNPOLITE to write in the manner you did. maybe not everybody will understand you abbreviations. please write correct sentences in the future. thanks :)

Posted: July 31st, 2006, 12:20 pm
by Ondrej.Cibulka
tee wrote:hi OrigamiDan,

i was in the same situation like u b4, so i send another IPMO 2 them and it work out jz fine. abt a week ago i've send another order and email to them, but still didnt get any reply so far......r they really so Bz?
:twisted: Use please English!!!!!

Posted: July 31st, 2006, 1:08 pm
by tee
Thanks for the advidse :)

Posted: August 1st, 2006, 1:22 am
by OrigamiDan
The thing is I tried this over three months ago, and they havent replied to any emails. I've sent them an email about every 2 weeks.

Posted: August 1st, 2006, 1:25 am
by wolf
Still, like Joe suggested, it's worth a shot getting in touch with June Sakamoto to see if she can help out.

Perhaps there's just something about this book. I placed my order 1.5 years ago with OrigamiUSA and it still hasn't arrived. :?

Posted: August 1st, 2006, 6:38 am
by Aznman
tee wrote:hi OrigamiDan,

i was in the same situation like u b4, so i send another IPMO 2 them and it work out jz fine. abt a week ago i've send another order and email to them, but still didnt get any reply so far......r they really so Bz?
Translation: I was in the same situation as you once. I sent another IPMO (international postal money order) to them and it worked out jest fine. About a week afo I sent another order and email to them, but still didn't get any reply........are they really so busy?

In case some of you cared what tee said.....

Posted: August 1st, 2006, 6:47 am
by Hiba
Hello OrigamiDan.
I understand your situation but I think it's offensive to use the words your way. Nothing is absolute so many things may happen during the transfer,I hope you understand this. Though I'm very lucky to have friends bring me
books from Orihouse directly and I don't have to order,but I understand the postpone or late arrival of some magazines.

Posted: August 1st, 2006, 3:29 pm
by tee
origamihouse reply me today, my book will arrive soon... :D
So i think there are no problem, perhaps they'r just abit busy for the convention lately.

Posted: August 2nd, 2006, 2:52 pm
by cavemanboon
origamihouse reply me today, my book will arrive soon...
i think u should thank buagger, whoever he or she is :

http://www.origamihouse.jp/bbs/bbsindex.html